Cookie Policy

Cookie Policy


CBD & CBN Ltd and our websites: www.completelynaturoil.com and www.cbdandcbn.com respect your privacy and we are committed to protecting your personal information.

This document helps explain how we collect, use and store your data. When we say data we mean personal information that you provide to us and details of how you interact with our websites and company. After reading this Cookies Policy and our Privacy Policy you should understand your privacy rights and how the law protects you. If you are still unsure about anything just email us at help@cbdandcbn.com and we will endeavour to help you understand.

We are CBD & CBN Limited and we operate two websites: www.cbdandcbn.com and www.completelynaturoil.com. This document will provide you with all the information about how we collect and process your personal information through your use of our websites and when you purchase a product or register with us for marketing or membership purposes. No one under the age of 18 should use our website without the permission of an adult.

CBD & CBN Limited is the controller of your data and is responsible for your personal information and that is what we refer to when we use the phrases “we”, “us” or “our” in this document.


Our websites www.completelynaturoil.com and www.cbdandcbn.com (“Our Sites”) use Cookies and similar technologies in order to distinguish you from other users. By using Cookies we are able to provide you with a better experience and to improve Our Sites by better understanding how you use it.

Please read this Cookies Policy carefully and ensure that you understand it. Your acceptance of Our Cookies Policy is deemed to occur if you continue using Our Sites and/or when you press the “accept” button on Our Cookie pop up. If you do not agree to Our Cookies Policy, please stop using Our Sites immediately.

Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 and the EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

“We/Us/Our” means CBD & CBN, a limited company registered in England under company number 11683892, whose registered address is 20-22 Wenlock Road, London, N1 7GU, England.

Information About Us

Our Sites are owned and operated by CBD & CBN, a limited company registered in England under company number 11683892, whose registered address is 20-22 Wenlock Road, London, N1 7GU, England.

Our Data Protection Officer can be contacted by email at gdpr@cbdandcbn.com, or by post at 20-22 Wenlock Road, London, N1 7GU, England.

We are regulated by the Information Commissioner’s Office under Registration reference: ZA 476996.

How Do Our Sites Use Cookies?

Our Sites may place and access certain First Party Cookies on your computer or device. First Party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Sites and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Sites, you may also receive certain Third Party Cookies on your computer or device. Third Party Cookies are those placed by websites, services, and/or parties other than Us. Third Party Cookies are used on Our Sites to improve our services to you and may be used for payment processing, delivery of goods, search engine facilities, advertising, and marketing.

In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

All Cookies used by and on Our Sites are used in accordance with current Cookie Law. We may use some or all of the following types of Cookies:

Strictly Necessary Cookies. A Cookie falls into this category if it is essential to the operation of Our Sites, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies. It is important for Us to understand how you use Our Sites. For example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Sites and your experience of it.

Functionality Cookies. Functionality Cookies enable Us to provide additional functions to you on Our Sites such as personalisation and remembering your saved preferences. Some Functionality Cookies may also be Strictly Necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies. It is important for Us to know when and how often you visit Our Sites, and which parts of it you have used (including which pages you have visited and which links you have visited). As with Analytics Cookies, this information helps us to better understand you and, in turn, to make Our Sites and advertising more relevant to your interests. Some information gathered by Targeting Cookies may also be shared with third parties.

Third Party Cookies. Third Party Cookies are not placed by Us. Instead, they are placed by third parties that provide services to Us and/or to you. Third Party Cookies may be used by advertising services to serve up tailored advertising to you on Our Sites, or by third parties providing analytics services to Us. These Cookies will work in the same way as Analytics Cookies described above.

Persistent Cookies. Any of the above types of Cookie may be a Persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Sites.

Session Cookies. Any of the above types of Cookie may be a Session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Sites until you close your browser. Session Cookies are deleted when you close your browser.

List of cookies we collect

The list below identifies the cookies we collect and what information they store. Here are the Cookie Name and a description of the Cookie:

Stores randomly generated key used to prevent forged requests.

Your session ID on the server.

Allows guests to view and edit their orders.

A link to information about your cart and viewing history, if you have asked for this.

Information on products you have emailed to friends.

The store view or language you have selected.

Indicates whether a customer allowed to use cookies.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the browser to make pages load faster.

Facilitates caching of content on the server to make pages load faster.

Facilitates translation of content to other languages.

Facilitates translation of content to other languages.

For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy. For more specific details of the Cookies that we use, please contact us at gdpr@cbdandcbn.com or by post at our registered address.

Our Sites use analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Sites are used. This, in turn, enables Us to improve Our Sites and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Sites, it does enable Us to continually improve Our Sites, making it a better and more useful experience for you.

The analytics services used by Our Sites uses Analytics Cookies to gather the required information.

Consent and Control

Before Cookies are placed on your computer or device, you will be shown a Cookie Policy Consent pop up requesting your consent to set those Cookies.

By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.

You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary. However certain features of Our Sites may not function fully or as intended.

You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You can return to your Cookie preferences to review and/or change them at any time by emailing us at gdpr@cbdandcbn.com

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only Third Party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/search?query=control%20cookies

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this document. Any such changes will become binding on you on your first use of Our Sites after the changes have been made. You are therefore advised to check this document from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

If you would like to know more about how We use Cookies, please contact Us at gdpr@cbdandcbn.com, or by post at 20-22 Wenlock Road, London, N1 7GU, England.

For more information about privacy, data protection and our terms and conditions, please read the following:

Privacy Policy

Terms and Conditions